Privacy Policy

Introduction and Purpose of the Policy

At MONTER Kimya, we place great importance on the security and privacy of our users’ personal data. This Privacy Policy outlines how the personal data we collect, process, and store is used, protected, and shared. The policy has been created to ensure the transparency of our processes for collecting, processing, and storing personal data.

By using our website or services, you accept the terms outlined in this policy. This text provides important information to ensure that users’ personal data is secure.

Methods of Collecting and Scope of Personal Data

MONTER Kimya collects personal data from our users only for specific purposes and in compliance with legal obligations. Personal data may be collected in the following cases:

Website Visit and Usage: When you visit our website, technical data such as your IP address, browser type, device type, and access times may be collected. This data is used to improve site performance, optimize user experience, and ensure security.

Communication and Support Requests: When you contact us regarding our services, information such as your name, surname, email address, and phone number may be collected. Additionally, any personal information you provide in your support requests or feedback will be recorded.

Online Purchases and Service Use: When purchasing products or services through our website, personal data such as credit card details, payment information, and delivery address are collected. This data is used only to complete the transaction, and payment processing is handled through third-party secure payment providers.

Surveys, Contact Forms, and Feedback: If you provide feedback on our products or services or participate in surveys, your personal data may be collected. This information will be used to improve our services.

Purposes of Using Personal Data

The personal data we collect may be processed for the following purposes:

Service Provision and Customer Communication: We may use your personal information to communicate with you, process your orders, and respond quickly to your questions and requests. We may also analyze your data to provide you with better services.

Marketing and Communication: We may contact you to inform you about new products, campaigns, or special offers from MONTER Kimya. However, if you do not wish to receive such marketing emails, you always have the option to opt out.

Website Performance and Improvement: By analyzing user interactions on our website, we can improve the site’s design, content, and overall user experience. This process includes using your data to understand user behavior and make the site more functional.

Legal Obligations and Regulatory Requirements: MONTER Kimya may share your personal data with legal authorities when required to fulfill legal obligations. Additionally, personal data may need to be processed in accordance with legal procedures and official requests.

Storage and Security of Personal Data

MONTER Kimya retains personal data only for as long as necessary. This data is stored for the period required by legal obligations and to provide the services you have requested. The following measures are taken to ensure the security of your data:

Data Encryption and Secure Storage: Your personal data is stored on secure servers and transmitted through encrypted communication channels.

Authorized Access Restrictions: Data access is limited to authorized personnel only, and such access is provided solely as needed for the job.

Data Breach Situation: In the event of a data breach despite our security measures, we will promptly notify the relevant user and the appropriate authorities.

Children’s Personal Data

MONTER Kimya does not knowingly collect personal data from individuals under the age of 18. If it is discovered that personal data from a child under the age of 18 has been collected, that data will be immediately deleted. Parents or guardians may contact us if they become aware that their child’s personal data has been collected.

Cookies and Other Tracking Technologies

Our website uses cookies to improve user experience. Cookies are small data files placed on your device by your web browser. With cookies, we can remember your preferences when you revisit our website and provide faster service.

The information collected by cookies is used to enhance the functionality of our website and to provide personalized content. You can reject cookies by changing your browser settings, but please note that some features may be disabled.

Sharing of Personal Data

MONTER Kimya may share your personal data with third parties in the following situations:

Service Providers: Your personal data may be shared with trusted third parties who are authorized to provide certain services. These service providers can process your data only as per the contractual agreement.

Legal Requirements: Your personal data may be shared with legal authorities as required by law. This may occur in relation to judicial processes or legal obligations.

User Rights

You have the following rights regarding your personal data:

Right of Access: You may access your personal data and learn how it is being used.

Right to Rectification: You may request the correction of any incorrect or incomplete personal data.

Right to Erasure: You may request the deletion of your personal data if it is no longer necessary, although some data may be retained due to legal obligations.

Right to Object: You may object to the processing of your personal data, particularly regarding processing done for direct marketing purposes.

Right to Data Portability: You may request to receive your personal data and transfer it to another service provider.

To exercise these rights, you can contact us via email at info@monterkimya.com.

Policy Changes

MONTER Kimya may update this Privacy Policy from time to time. In the case of any changes, the updated date will be stated on this page. Policy changes will be effective immediately upon publication. We will inform our users about significant changes.

Contact

If you have any questions or concerns regarding this Privacy Policy, you can contact us via the following methods:

Email: info@monterkimya.com

Phone: +90 (212) 549 13 61

Address: Cumhuriyet, Halim Uluşahin Cd. No:90, 34570 Silivri/İstanbul

This text clearly demonstrates how MONTER Kimya is sensitive to the security and privacy of personal data and how we respect user rights. It also helps users understand their rights related to the processing and protection of their personal data.